In such event, the registered owner of the vehicle is liable to make prompt payment to the State Road and Tollway Authority (SRTA) for the proper toll and an administrative fee of $25 per violation to recover the cost of collecting the toll.įailure to make payment of the proper toll and the administrative fee, per violation, will result in SRTA referring the matter to a collections agency and/or the Attorney General, who will move to obtain an Order against the registered owner of the vehicle from the Office of State Administrative Hearings (OSAH). If the enforcement notice is not complied with, then there are a range of outcomes that might be imposed, including imposing licence restrictions or suspensions, seizing your property, deducting money from your wage or bank account or taking you to court. In extreme cases, you may be jailed.Failure to pay the proper toll on a toll facility is a violation of O.C.G.A. This will add more penalties to the debt. The enforcement agency may issue you with an enforcement notice. State Penalties Enforcement Registry (SPER) in Queensland, or.If you do not respond to an infringement notice properly, then the matter will be escalated to the state government’s enforcement agency: It will provide information about the options available to you at this stage. The infringement notice is issued for failing to comply with the Demand Notice, not for non-payment of the toll to the toll road operator. The state agency will then issue an infringement notice. the Department of Transport and Main Roads / Brisbane City Council in Queensland, or.The Department of Roads and Maritime Services in New South Wales,.If the Demand Notice is not responded to properly, the matter is referred to a state agency: As these state agencies are part of the relevant state government however, the relevant state Ombudsman may be able to assist with any complaints. If a situation reaches this stage, the TCO can no longer assist as the matter is now with state agencies which are not part of the scheme. State agencies may get involved if the matter escalates.Īlternately, some toll road payment providers could refer the debt to a debt collection agency or take other steps to have you pay the debt. If you fail to comply with a Demand Notice, you have committed an offence. This will add more penalties to the debt, increasing the amount owing. If you do not pay the unpaid toll notice, then you may receive a Demand Notice from the toll road’s payment provider. It is important to note that the debt is initially lodged against the registered owner, not the driver. The notice may also include additional administration fees. If you drive on a toll road and did not arrange payment before travel, or did not pay your toll within the required time, the vehicle’s registered owner will receive an unpaid toll notice from that toll road’s payment provider. The details of the process are slightly different from state to state though. Here is a summary of how non-payment of a toll might escalate.
Frequently, consumers coming to the TCO seem confused about why they owe the amounts they do.
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